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Operator


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As a diversified business and a listed company, Flughafen Zürich AG operates Switzerland’s most important transport and meeting hub – Zurich Airport – on behalf of the Swiss Confederation.

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Flughafen Zürich AG has around 1,600 employees across four business areas. The company focuses on its core activities: national and international airport operator, operation of the commercial centres in the landside and airside areas, as well as income-oriented management and further development of real estate at the Zurich location.

In the formulation and implementation of its strategy, Flughafen Zürich AG underpins the three aspects of cost-efficiency, environment and social responsibility. In this way it aims to increase the company's competitiveness and credibility and achieve sustainable value creation. It is constantly having to strike a balance between capacity, complexity and noise.

 

Zurich Airport – Switzerland's gateway to the world – is a quality airport in the heart of Europe offering excellent access to international, national and regional transport networks. Zurich Airport regularly wins awards for its excellent services, short transfer distances, friendly staff, cleanliness of its infrastructure, reliability of its processes and other quality indicators. This performance can be credited to around 24,000 employees at more than 280 partner companies, who ensure each day that passengers and visitors enjoy the time they spend at Zurich Airport.

Organisational structure

Flughafen Zürich AG's core business includes both aviation-related and non-aviation business (real estate, retail, services). The organisation is supported by the Finance department and various staff units.

Organigramm Flughafen Zürich AG

Aviation

All the tasks required for ensuring safe, efficient and high-quality flight operations are grouped together here. These include all the services provided for passengers in the departure, arrival and transfer areas, coordinating stand allocation and guidance of aircraft on apron, as well as safety and security. Airport Steering – the central steering committee – ensures that operations run smoothly. The division is responsible for all freight-related activities and, together with Aviation Marketing, constitutes the interface to customers and airlines. It also ensures the development of aviation infrastructures and procedures. Master planning and the Regulatory Affairs & Noise department are also part of the Aviation division. The Aviation division is headed by Chief Operations Officer Stefan Conrad. He was formerly a military and commercial airline pilot and previously held a number of management functions in the aviation sector.

Commercial

The Commercial division is responsible for supporting the retail centres, and for landside traffic and marketing. The division organises attractive airside and landside shopping, catering and services, and operates the second-largest shopping centre in Switzerland in terms of sales. Other tasks include overall responsibility for all landside transport operators, the Services & Parking department, the public transport connections and the overarching marketing and branding of the airport. The division is managed by Chief Commercial Officer Stefan Gross. He studied business administration and brings with him many years of management experience from his position as CEO of the Glatt Zentrum.

Real Estate

The Real Estate division is responsible for the development and construction and for the commercial, technical and infrastructure-related management of all buildings and related facilities at Zurich Airport. Its portfolio ranges from the terminal buildings, office centres, logistics and hangar buildings to the new major project "The Circle". Other tasks include managing the technical systems necessary for flight operations and buildings. The Real Estate division is headed by CREO Daniel Scheifele. He studied construction engineering at the Federal Institute of Technology (ETH) in Zurich and has many years of experience in management-level positions in project development and general contracting.

Finance

The Finance division carries out business administration tasks and cross-divisional functions. The Treasury department is responsible for the group's liquidity and finances, while Investor Relations ensures high-quality financial communication. The International Business Development and International Airport Operations departments bring their airport expertise and experience to bear in projects abroad. Supply Management is also part of the Finance division and negotiates optimum purchasing conditions for capital goods and consumer goods. IT is responsible for all data processing and communication networking operations. The division is managed by Chief Financial Officer Daniel Schmucki. He deputises for the CEO and earned the Swiss "CFO of the year" award in 2013.

Staff units

The Human Resources, Corporate Communications, Public Affairs and Legal & Environment departments are staff units that report directly to CEO Stephan Widrig. Stephan Widrig has held a number of positions at Flughafen Zürich AG since 1999. He has held overall responsibility for Flughafen Zürich AG since the beginning of 2015.

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