As a diversified business and a listed company, Flughafen Zürich AG operates Switzerland’s most important transport and meeting hub – Zurich Airport – on behalf of the Swiss Confederation.
Flughafen Zürich AG has around 1,600 employees across four business areas. The company focuses on its core activities: national and international airport operator, operation of the commercial centres in the landside and airside areas, as well as income-oriented management and further development of real estate at the Zurich location.
In the formulation and implementation of its strategy, Flughafen Zürich AG underpins the three aspects of cost-efficiency, environment and social responsibility. In this way it aims to increase the company's competitiveness and credibility and achieve sustainable value creation. It is constantly having to strike a balance between capacity, complexity and noise.
Zurich Airport – Switzerland's gateway to the world – is a quality airport in the heart of Europe offering excellent access to international, national and regional transport networks. Zurich Airport regularly wins awards for its excellent services, short transfer distances, friendly staff, cleanliness of its infrastructure, reliability of its processes and other quality indicators. This performance can be credited to around 24,000 employees at more than 280 partner companies, who ensure each day that passengers and visitors enjoy the time they spend at Zurich Airport.
Flughafen Zürich AG's core business includes both aviation-related and non-aviation business (real estate, retail, services). The organisation is supported by the Finance department and various staff units.
Aviation is responsible for licensed operations at Zurich Airport. It provides and coordinates all the activities and procedures that make for premium quality, efficient and safe flight operations. These include all passenger-related flight processes during take-off, landing and transfer as well as freight handling, safety and security. The involvement of all key partners in the central steering committee, Airport Steering, helps to keep operations running smoothly. Aviation Marketing's task is to ensure a route network from Zurich that is in line with demand. Aviation is also responsible for short-, medium-and long-term planning of the aeronautical infrastructure as well as for developing and maintaining the airport premises and airside civil engineering works. The Aviation division is headed by Chief Operations Officer Stefan Conrad. He was formerly a military and commercial airline pilot and has also held a number of management functions in the aviation sector.
Non-Aviation is responsible for the development, construction and profit-oriented management of buildings and facilities at Zurich Airport. The real estate portfolio comprises the terminal building, office centres, logistics and hangars, car parks and airport railway station as well as the new large-scale project "The Circle". The Non-Aviation division provides an attractive range of shopping, dining and service options both airside and landside. Other tasks include product design, management of the various car parks and ensuring good public transport connections. Non-Aviation also coordinates over-riding marketing and brand creation at the airport. Non-Aviation is headed by Chief Commercial Officer Patrick Candrian. He studied business administration and has many years of management experience in the retail sector both in Switzerland and abroad.
Finance secures the funding and liquidity Flughafen Zürich AG needs and ensures the transparency not only of financial results but also of the processes involved in procuring and using resources by the company and its departments. The Investor Relations department ensures high-quality and timely financial reports and communications. The division performs systematic evaluations and assessments of Flughafen Zürich AG's risk exposure as part of our risk and compliance management. Finance also comprises Supply Management, which negotiates optimum purchasing conditions for capital goods and consumer goods. The Information and Communication Technology department checks all data processing and communication networking operations. Finance is also responsible for international business development and for providing support to a number of airports around the world. The division is managed by Chief Financial Officer Daniel Schmucki. He has worked at Flughafen Zürich AG since 1999 and is also the deputy to the CEO.
The following cross-divisional staff units at Flughafen Zürich AG report directly to the CEO: Human Resources, Corporate Communications, Legal Service, Public Affairs and Master Planning. The Public Affairs department maintains external relations with political institutions and figures, and with economic and industry associations, and represents the company's interests in the political process. Master Planning handles all over-riding planning issues inside and outside the airport. The Noise Management and Resident Protection and Environmental Protection departments are affiliated to Master Planning. The Noise Management and Resident Protection department monitors aircraft noise emissions near the airport and takes action to limit excessive noise whenever necessary. Environmental Protection deals with all other aspects related to the issues of air quality, climate, energy and water resources and the biosphere. Stephan Widrig has held a number of positions at Flughafen Zürich AG since 1999. As Chief Executive Officer he has held overall responsibility for Flughafen Zürich AG since the beginning of 2015.