Booking
Yes, you can make a booking for yourself or someone else. Another person can also make a booking for you.
How to pay
Entering and exiting with a QR code
The QR code is your entry and exit ticket. Hold the QR code to the scanner at the entry barrier (see picture in e-mail). Once the booking data have been checked, the barrier opens automatically. No ticket is issued.
Changing a booking
Yes, you can change your booking at any time. Once you have entered the car park, you can extend your booking, but not shorten it.
Cancellation and reimbursement
Yes, you can cancel your booking. Cancellation is free of charge if you have cancellation insurance. If you do not have cancellation insurance, you may not claim a refund for the amount.
Discount code
If you received the discount code through a campaign or newsletter, you can use the direct link in the e-mail. You can also simply enter the discount code in the "Discount code" field when making a booking.
Car park
Electromobility
There are two options for charging your electric car:
- Park & Charge zone in P6 on level 6. Here, you can charge with an output of up to 11 KW.
- GOFAST fast-charge car park right next to the BP filling station at the Circle. Here, you can charge with an output of up to 300 KW.
Outside parking spaces
Newsletter
Contact
Our customer service will be happy to help you with any questions about your booking. Please contact us using the contact form. We are happy to answer your questions.